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Call center jobs have many challenges including meeting quotas, following scripts, upselling customers, and dealing with irate customers tactfully.

Making a great first impression with an employer is very important if you want to get a job offer.

Interviews are always a two-way street. The questions you ask in a tech job interview not only give you needed information for evaluating whether you would accept a job offer; they also show the interviewer that you have done your homework concerning the company and that you know key information about the role you’re seeking…

Most employers today want a diverse and inclusive workplace and are working to reach that goal. However, research has found that without inclusive job descriptions that contain language diverse populations recognize as inclusive, they are less likely to even apply for your job. Here are some guidelines for writing inclusive job descriptions that appeal to…

Companies looking to hire want to find the best talent to fill open positions. One way to attract hiring managers’ attention and get a job is to highlight achievements other applicants are not likely to have. These will make you stand out from the crowd. Achievements can be related to your education (especially for recent…